Privacy Policy

1storder.ai("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website or submitting a form, you agree to this policy. We handle personal data in line with applicable data-protection laws (such as the EU/UK GDPR and India's DPDP Act, 2023, where they apply to you).

Information we collect

• Details you provide: name, business name, phone number, email, industry, and any message you send through our forms.
• Usage data: pages visited, referring source, and marketing campaign parameters (UTM tags), collected via cookies and analytics tools.
• Technical data: browser type, device and approximate location, used to improve the site and prevent abuse.

How we use your information

• To respond to your enquiries and provide demos, audits and proposals.
• To send the resources or downloads you request.
• To follow up about our services and relevant offers.
• To measure and improve our marketing and website performance.

Sharing your information

We do not sell your personal information. We may share it with trusted service providers (such as email, analytics, hosting and CRM tools) solely to operate our business, and where required by law.

Cookies & analytics

We use cookies and analytics tools (such as Google Analytics and the Meta Pixel) to understand how visitors use our site and to measure advertising. You can control cookies through your browser settings.

Data retention & security

We keep your information only as long as needed for the purposes above and apply reasonable safeguards to protect it. No method of transmission over the internet is 100% secure.

Your rights

Depending on where you live, you have the right to access, correct, update and erase your personal data, to withdraw consent, to object to certain processing, and to seek redressal. You can exercise any of these — or ask us to stop contacting you — at any time by emailing hello@1storder.ai. We will respond within the timelines required by law.

Contact

For any privacy questions, contact us at hello@1storder.ai or +1 (555) 000-0000.

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